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BBB Accredited Business since

The Turner Agency, Inc.

Additional Locations

Phone: (864) 288-9513 Fax: (864) 288-8972 623 Halton Rd, Greenville, SC 29607

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are an independent insurance agent offering business insurance, personal insurance, and life and health insurance to the Upstate of South Carolina and beyond.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Turner Agency, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Turner Agency, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Turner Agency, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 17, 2013 Business started: 01/01/1962 in SC Business started locally: 01/01/1962 Business incorporated 01/03/1994 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

SC Department of Insurance
1201 Main St. Ste. 1000, Columbia SC 29202-3105
Phone Number: 803-737-6160
Fax Number: 803-737-6205

Type of Entity


Business Management
Mr. Ross Turner, President Mr. Curtis Bull, Vice President Mrs. Julie Turner, Marketing Officer
Contact Information
Customer Contact: Mrs. Julie Turner, Marketing Officer
Principal: Mr. Ross Turner, President
Business Category

Insurance Agency

Products & Services

The Turner Agency, Inc. sells the following brand(s): and many more, Auto Owners, Blue Cross Blue Shield, Central, Frankenmuth, Hartfort, Lititz, Montgomery, National Grange, State Auto, Travelers

The Turner Agency, Inc. offers the following product(s): Automobile, Bonds, Business Insurance, Commercial Auto, Cyber Liability, Directors and Officers, Employment Practices Liabilty, General Liability, Health Insurance, Health Savings Accounts, Homeowners, Key Man Policies, Medical Malpractice, Medical Supplements, Medicare Advantage Plans, Recreational Vehicles, Term and Whole Life Insurance, Umbrella Policy, Valuable Items, Watercraft, Worker's Compensation

Method(s) of Payment
Cash or check. 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.