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BBB Accredited Business since

Thomas McAfee Funeral Home

Additional Locations

Phone: (864) 232-6733 Fax: (864) 233-6105 View Additional Phone Numbers 639 North Main Street, Greenville, SC 29601 http://www.thomasmcafee.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thomas McAfee Funeral Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Thomas McAfee Funeral Home include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Thomas McAfee Funeral Home
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1982 Business started: 01/01/1913 in SC Business incorporated 09/19/1990 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

LLR/Labor, Licensing & Regulation
110 Centerview Dr. Synergy Business Park, Columbia SC 29210
https://www.llr.state.sc.us/pol/funeral
Phone Number: 803-896-4497

Type of Entity

Corporation

Business Management
Mr. Thomas F McAfee IV, President Mr. John F McAfee, Vice President Ms. Susan Tribble, Controller
Contact Information
Principal: Mr. Thomas F McAfee IV, President
Business Category

Funeral Directors Funeral Related Services

Method(s) of Payment
Cash or Valid Check, Most Major Credit Cards, Verified Life Insurance Policies (some restrictions apply), Prepaid Prearrangements
Alternate Business Names
McAfee Thomas Funeral Home

Additional Locations

  • 1604 NE Main Street

    Simpsonville, SC 29681 (864) 688-1600

  • 639 North Main Street

    Greenville, SC 29601 (864) 232-6733

  • 6710 White Horse Road

    Greenville, SC 29611 (864) 294-6415

  • PO Box 14068

    Greenville, SC 29610 (864) 232-6733

  • PO Box 527

    Greenville, SC 29602 (864) 232-6733

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/9/2012 Delivery Issues