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BBB Accredited Business since

Security Group, Inc

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Phone: (864) 582-8193 Fax: (864) 582-2532 View Additional Phone Numbers 181 Security Pl, Spartanburg, SC 29307

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This company offers traditional installment loans, auto financing, and income tax preparation to consumers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Security Group, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Security Group, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 148 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

148 complaints closed with BBB in last 3 years | 74 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 78
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 66
Total Closed Complaints 148

Customer Reviews Summary Read customer reviews

1 Customer Review on Security Group, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 25, 1997 Business started: 09/01/1955 in SC Business incorporated 08/28/1981 in SC
Type of Entity


Business Management
Mr. Marshall T. Walsh, Secretary & General Counsel Ms. Betsy Anderson, Chief Compliance Officer
Contact Information
Principal: Mr. Marshall T. Walsh, Secretary & General Counsel
Business Category

Consumer Finance & Loan Companies

Alternate Business Names
A&A Finance Apex Finance Bond Finance Canyon Finance Continental Credit Continental Loans Friendly Finance Heritage Credit Hometown Finance Lake Park Finance Longhorn Finance Maverick Finance Merit Finance Money Tree Finance Patriot Loans PFS Auto Finance, LLC PFS Financial Services Professional Financial Services Security Finance Security Finance Corporation of SC Sunbelt Credit Time Finance Zia Finance

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.