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BBB Accredited Business since

Resurgent Capital Services LP

Additional Locations

Phone: (864) 248-8700 Fax: (888) 467-0163 View Additional Phone Numbers 55 Beattie Place Suite 110 MS 250, Greenville, SC 29601 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Resurgent Capital Services LP coordinates the collection of debt for creditors and debt buyers using a network of independently owned collection agencies and law firms. They have been hired by LVNV Funding to directly collect the outstanding funds or outsource the recovery of these debts.

LVNV purchases domestic and international consumer debt from credit grantors including banks, finance companies and other debt buyers. As the new owner of the complaints, LVNV may appear on a customer's credit or in a letter from a collection agency if the account is delinquent.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Resurgent Capital Services LP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Resurgent Capital Services LP include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2671 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2671 complaints closed with BBB in last 3 years | 339 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 2300
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 365
Total Closed Complaints 2671

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Resurgent Capital Services LP
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 27, 2000 Business started: 10/01/1998 in SC
Type of Entity

Limited Partnership (LP)

Business Management
Mr. Timothy M Grant, President Mr. Jake Jones , Sr. Compliance Director Mr. Daniel Mezzancello , Compliance Director Ms. Phyllis Wallace, Customer Service Manager
Contact Information
Principal: Mr. Timothy M Grant, President
Principal: Mr. Jake Jones , Sr. Compliance Director
Principal: Mr. Daniel Mezzancello , Compliance Director
Business Category

Collection Agencies

Alternate Business Names
LVNV Funding, LLC Sherman Acquisition
Industry Tips
Debt Collection

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.