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BBB Accredited Business since

Dynamic Recovery Solutions, LLC

Phone: (877) 858-4392 Fax: (864) 371-6468 View Additional Phone Numbers 135 Interstate Blvd. Ste 6, Greenville, SC 29615 http://www.gotodrs.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a full service debt collection agency. They assist businesses in collecting debt including returned checks, credit card and medical bill debt.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dynamic Recovery Solutions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Dynamic Recovery Solutions, LLC include:

  • 971 complaint(s) filed against business

Factors that raised the rating for Dynamic Recovery Solutions, LLC include:

  • Length of time business has been operating
  • Response to 971 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

971 complaints closed with BBB in last 3 years | 290 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 5
Billing/Collection Issues 891
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 75
Total Closed Complaints 971

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Dynamic Recovery Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: September 30, 2009 Business started: 03/31/2009 in SC Business incorporated 05/05/2008 in SC
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Pat Coleman, VP Collections Mr. Rich Hughes , Chief Compliance Officer Ms. Rachel Kay , Compliance Representative
Contact Information
Principal: Mr. Pat Coleman, VP Collections
Principal: Mr. Rich Hughes , Chief Compliance Officer
Business Category

Collection Agencies

Industry Tips
Debt Collection
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.