BBB Business Review
BBB Accredited Business since
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This company offers retail fashion and custom designs and alteration services.
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A BBB Accredited Business since
BBB has determined that Dimitra Designs, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Dimitra Designs, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||8|
Type of Entity
Business ManagementMs. Dimitra Mandala, Owner
Alternate Business NamesDimitra Mandala Designs Brides & Beauties
This company's special order policy states that orders may not be cancelled and the consumer must take the merchandise. Additionally, there are no refunds, exchanges, or in-store credits. "In the event of dispute, the purchaser will be responsible for reasonable costs for collection or cost for any disputes including attorney's fee."