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Find a Location

KC's Automotive Specialists, LLC has 1 locations, listed below.

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    Business ProfileforKC's Automotive Specialists, LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    KC's Automotive Specialists, LLC offers auto and truck repair.

    Business Details

    Location of This Business
    4024 Clemson Blvd., Anderson, SC 29621-1106
    BBB File Opened:
    2/28/2006
    Years in Business:
    20
    Business Started:
    11/2/2003
    Business Incorporated:
    11/3/2003
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James Smith, Owner
    Contact Information

    Principal

    • Mr. James Smith, Owner

    Customer Contact

    • Mr. James Smith, Owner
    Additional Contact Information

    Fax Numbers

    • (864) 261-7831
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    KC's Automotive Specialists did not make a requested repair on my vehicle (see attached letter for details), and did not make any reasonable effort to accommodate my request to bring the car in when I discovered that the repair I had paid for had not been made. As a result, I had to find another mechanic who was willing to make the repair in a reasonable amount of time and for a reasonable price. I have since contacted Kelly S****, the owner (via emailed letter) to give her an opportunity to make things right; however, she has not responded. I am filing this complaint, therefore, to request a reimbursement of my out of pocket cost of $189.00 to pay a second mechanic to perform the repair KC Automotive told me they had completed.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeffrey B

    1 star

    07/21/2023

    Had a diagnostics done on my car Kaitlyn first told me antifreeze and head dumped on my belt and it was contaminated. I was gonna have to replace it last I heard of that I paid $512 for a spark plugs and diagnostics which is way over priced. I was referred there by ************ ****. I spoke with Kelly. She seemed nice at first I left a review. They have it where nobody can see it. They won’t stand behind their work. I’ve had to have my car towed five times using my roadside assistance. I cannot drive it and cannot get them to talk to me or with me or help me. It’s like I don’t exist and I was never a customer. I have a 24 month warranty on the diagnostics they took my money and ran I need to be gone over and fixed our they need to refund my money it still doesn’t forgive that I have missed doctors appointment that I desperately needed to get to I explain to them I’m stage six kidney failure with heart problems and need to be able to depend on the car. They won’t even call me there better business bureau license should be removed. This is ridiculous but Kaitlyn couldn’t tell her 2017 ***** ******* between a 2003. I never had a problem with my tie in rods until I took it to Anderson Transmission Center and KC Automotive theTransmission Shop saying in kc is to blame either way, both places aren’t on my car and it’s worse off now than it was to begin with someone tried to steal my radio don’t know what shop it was that rip my window guard off my radio wiggles around so it messes with the security causing the battery to constantly die. The running lights sometimes will cut off by themselves. Sometimes they want all this is electrical and that’s what they were. to take care of

    Local BBB

    BBB of Upstate South Carolina

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