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Find a Location

Dick Brooks Honda has 1 locations, listed below.

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    Business ProfileforDick Brooks Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/25/2012

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Dick Brooks Honda offers new and pre-owned automobile sales and services.

    Business Details

    Location of This Business
    14100 E Wade Hampton Blvd, Greer, SC 29651-1554
    BBB File Opened:
    5/7/1991
    Years in Business:
    38
    Business Started:
    12/31/1985
    Accredited Since:
    6/25/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    S Corporation
    Alternate Business Name
    • SSD, Inc.
    Business Management
    • Mr. Bill Jackson, Dealer Owner, President
    • Mr. Ed Rich, General Manager
    • Ms. Debra Smith, Office Manager
    • Mr. Del Delozier, General Sales Manager
    • Mr. Billy Opperlee, Service Manager
    • Mr. Cooper Jackson
    Contact Information

    Principal

    • Mr. Bill Jackson, Dealer Owner, President
    • Mr. Ed Rich, General Manager

    Customer Contact

    • Mr. Del Delozier, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (864) 879-8530
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I leased a new CR-V from Dick Brooks Honda on 9/21/2023. I did not realize that there has been an ongoing issue with the CR-V and visibility at night due to the headlights. This is a design flaw, and hasn't been corrected over the years. If I'm driving up or down a hill at night, my visibility is only about 20 feet in front of me. I was driving a few nights ago and came up on a parked car in the median of the road, and literally did not see the car until I was right up on it. There was a pedestrian walking on the sidewalk close by to the car, and I did not see him until I was almost level with him. I called Dick Brooks Honda to request the headlights be adjusted, or to get me out of the lease, as I am afraid to drive at night (I do a good bit of night driving to get to my job). I was told that the headlights can be adjusted, but they come from the factory set correctly and shouldn't be adjusted. The salesman asked me if I had been to the eye doctor recently, and if I needed new glasses, because he had never heard of this issue happening before. My boyfriend was in the car with me when we noticed the headlight issues. He has 20/15 vision, and had the same issues seeing in this car as I do. My salesman told me that I can't just turn in the car, but I could trade it in or buy another one. I want out of this unsafe car, and into a vehicle of comparable size but that is safe to drive at night. I am afraid for my life to drive this car at night because of the visibility limitations. I have looked online and found multiple complaints about this same issue from other CR-V owners. To be insulted, on top of everything else, that my vision is poor and that is the reason for the visibility issues, is unacceptable. I traded in my previous lease for this new lease, and the dealership is stating that I cannot give the car back and get something else that is safer to drive.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William Y.

    1 star

    05/14/2021

    Service advisor said tires were rotated but they were not. I had marked a tire at home, showed service manager tires NOT rotated. Said oil filter was changed which I can check once home. Brooks Honda saying service is being done when home.

    Local BBB

    BBB of Upstate South Carolina

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