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Find a Location

Crown Nissan Greenville has 1 locations, listed below.

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    Business ProfileforCrown Nissan Greenville

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/2004

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2712 Laurens Rd, Greenville, SC 29607-3820
    BBB File Opened:
    12/8/2003
    Years in Business:
    51
    Business Started:
    6/1/1972
    Business Incorporated:
    9/25/2003
    Accredited Since:
    9/27/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Crown SNI, LLC
    Business Management
    • Mr. David Hult, President
    Additional Contact Information

    Fax Numbers

    • (864) 254-7703
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a 2016 Nissan ***** from Crown Nissan in January of 2021. When I went for every oil change I let the service techs know that the car idled high in park and that it shifted sluggishly. They changed out my transmission fluid and told me they didn't see anything else that the car was "probably cold when starting". I have text messages from myself to my sister (my cosigner for the car) stating that the car wasn't driving right but the service techs were saying that it was fine. My check engine light came on several weeks ago so I took it in for service. They removed my engine control module and realized that the dealership had sold me a car with the wrong engine control module for my car and that I've been driving it like this for 2 years. They quickly sent me on my way with no paperwork and refused to email me to tell me which module is in my car when I called to ask them to. They only emailed me which part I'm supposed to have. They expect me to pay $2,000 to replace my engine control module because they say that the warranty I purchased does not cover engine control modules. They refuse to accept responsibility that the car was sold to me with the wrong part which is now causing my vehicle to die and possible damage to my engine. When I left the dealership I called back on my way home because my traction control system had gone out due to the ECM, the technician (Bryce) told me that it would be fine to drive just not to drive it like a race car driver. The car is jerking, shaking, trying to stall and revving high at usual times. I have 3 kids that I drive in this vehicle everyday. If the engine control module would have been correct I would have understood that the warranty doesn't cover and it would have been my responsibility to fix it. I was sold this car with this incorrect and very important part inside and I don't feel like I should have to replace something that is someone else's error.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Geneva J

    1 star

    12/21/2023

    They deserve a zero for being deceitful. My transmission went out in my car. Nissan quoted me $5300.00 to fix it by putting in a new transmission. When I got my car back after they fixed it, there was a whinging noise upon acceleration and when the car slows down. My car was not making any sound before I took it to them. And I had just gotten the car back when I heard the sound. So I took it back and they said that the sound was coming from my alternator, the belts and/or the pulley. They said that they did a diagnostic test on it.. The cost for the alternator will be around $1300,00. I do not have any problem with my car starting up or anything. As a matter of fact, I took it to another shop and they said that it wasn't the alternator but it's something with the transmission, which now its only been a week since the fixed it. To make this situation even more crazy, my brand new transmission did not have enough fluid in it. At least it didn't register on the district. So Crown Nissan of Greenville SC is very deceitful when it comes to what they do to your car. I spent over 5000.00 with them one one car, and a year ago I spent 30,000.00 with them on buying a new car. And they treat a loyal customer this way is "bad business. "

    Local BBB

    BBB of Upstate South Carolina

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