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Albany, Buffalo, Rochester & Syracuse regions
BBB offers Tips on Shopping for Mom this Mother’s Day Weekend
May 09, 2014

 

Buffalo, NY – Mother’s Day is Sunday, May 11th,  which means last minute shoppers will be looking for deals on gifts for this weekend. Better Business Bureau serving Upstate New York is advising consumers to pause before they check out; whether they are buying online or in stores.

The National Retail Federation reports that consumers will spend an average of $162.94 on mom this year, down from a survey high of $168.94 last year. The survey said that after buying electronics and devices for mom last year, this year, consumers will look to more practical gifts.

“When buying gifts for Mom, make sure you start with trust, protect your personal information, and read the fine print before hitting the purchase button,” said Warren Clark, BBB President. “Check with BBB for a company’s Business Review before you end up with poor merchandise, wilting or dead flowers or worse yet, no gift at all.”  

BBB offers the following shopping tips for last minute Mother’s Day gifts:

Flowers.  Since Mother’s Day flower sales are projected at $2.3 billion and it is the second highest sales period for your local florist, it’s important to choose wisely and find someone you can trust with your order. Complaints filed with BBB about florists included flowers being late, wrong, or not delivered. Also, it is not uncommon for local flower shops to be affiliated with third-party entities. BBB advises consumers to confirm that the business they are placing their order with is in fact affiliated with that online source.

If you are sending flowers to you mother in another city, it is best to check online for a florist in her area. Check out the florist’s BBB Business Review at bbb.org and then place the order directly with that shop. Make sure you have enough time for delivery, ask about all fees associated with your order and make sure the date is specified clearly and guaranteed when you order.

Electronics. Whether you plan to buy Mom a new phone, tablet or other electronic device, make sure you leave it the original packaging. Many retailers require the original packaging in order to process returns or exchanges.

Gift Cards and Certificates. Check the terms and conditions of any gift card or certificate before buying so that it won’t be a problem. If you’re giving a gift card to someone who will make online purchases, check to see that the gift card is redeemable for Internet shopping, and not just for in-store use.

Guides, Tours and Classes. Art classes, wine tastings and cooking lessons are fun ways to celebrate and spend time with Mom. However, it’s important to get the details of these activities in writing. Be sure to clarify total costs and features, if there are reservations needed, if there are any restrictions, special time requirements or cancellation fees.

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