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          Window World of Binghamton has 1 locations, listed below.

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            Business ProfileforWindow World of Binghamton

            Windows

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers replacement windows, doors, and siding.

            Business Details

            BBB File Opened:
            5/14/2009
            Years in Business:
            15
            Business Started:
            1/1/2009
            Business Started Locally:
            1/1/2009
            Business Incorporated:
            5/1/2009
            Type of Entity:
            Corporation
            Alternate Business Name
            • Window World of Binghamton NY, Inc.
            Business Management
            • Mr. Michael Hoffmeier, Owner
            Contact Information

            Principal

            • Mr. Michael Hoffmeier, Owner

            Customer Contact

            • Mr. Michael Hoffmeier, Owner
            Additional Contact Information

            Fax Numbers

            • (607) 797-3236
              Primary Fax

            Email Addresses

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/13/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I made an order with Window World for a broken upper sash for my window and that was on November 3rd 2022 and the window never came in. I have called several times and reached out to them and they said they were waiting for the manufacturer to send them the window, but the only way they can contact the manufacturer is through online and they can not call them and there is nothing they can do about the manufacture sending the upper window sash I ordered. They have told me they they would contact me when they heard anything, but I am always contacting them about this matter. They keep putting the order in again, but still they will not contact me and won’t even let me contact the manufacturer. This has been several months and it seems Window World has no ability to fill my order. I am not understanding why this is such a big problem and how anyone can work with a manufacturer and not be able to call them or know what the window will come. They give me no information what’s so ever. This is a Glass breakage warranty, which states the the company will provide the owner with a replacement insulated glass until the event of a accidental breakage. Labor Warranty that all necessary to correct any item covered by warranty will be provided at no extra charge by the company. I ordered windows before and got a warranty and i uploaded it for you to see. Thank you
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James C

            09/23/2021

            Use someone else. We were supposed to have three windows replaced in June. They measured one incorrectly or sent the wrong one, the explanation wasn't clear. Finally got the last one installed three months later. Without a single apology from anyone.

            Local BBB

            BBB of Upstate New York

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