BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

G & G Window Repair, Inc.

Phone: (585) 334-3370 Fax: (585) 334-3769 View Additional Phone Numbers 6710 West Henrietta Road, Rush, NY 14543

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers the following services: 

  • Stripping windows, trim, columns, doors, etc. of paint
  • Restoring all types of windowsAll kinds of glass replacement
  • Custom rail rebuilding for wooden windows and doors
  • Interior and exterior storms
  • Weather stripping for doors and windows
  • Clad wood exterior/interior replacements
  • Restore rotted wood windows, sills, doors and trim
  • Replace wood storm doors
  • Retro-fit spring loaded balances of most styles
  • Custom wood storm windows and screens
  • Custom wood window replacements with single or double pane glass
  • Jamb replacement - vinyl or metal tilt or non-tilt
  • Making non-tilt windows tilt in
  • Tilt Pac Systems, any style
  • Rope, chain, cable systems
  • Pet resistant screen
  • Solar Screen
  • Reglazing wood or metal windows
  • Replace crank operators
  • Vinyl replacements
  • Customized wood sashes and window rebuilds
  • Custom window hardware
  • Window and screen depot service

BBB Accreditation

A BBB Accredited Business since

BBB has determined that G & G Window Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for G & G Window Repair, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on G & G Window Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 13, 2002 Business started: 04/01/2001 in NY Business started locally: 04/01/2001 Business incorporated 06/17/2004 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Environmental Protection Agency (EPA)
1200 Pennsylvania Ave., NW, MC 3201, Washington DC 20460
Fax Number: 202-260-5153

Type of Entity


Contact Information
Principal: Mr. Gary D. Larzelere, President
Business Category


Industry Tips
Home Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Window Condensation

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.