Text Sizesmall medium large

BBB Accredited Business since


Phone: (716) 862-9729 Fax: (855) 946-5454 View Additional Phone Numbers PO Box 901, Buffalo, NY 14240 http://www.vitalityusa.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers wholesale distribution of nutritional supplements, herbal alternatives, skin care & home care products, and weight loss products. Also, utilizing discount pricing to assist not-for-profits in fundraising efforts.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that VitalityUSA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for VitalityUSA include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on VitalityUSA
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 11, 2011 Business started: 01/01/1993 in NY Business started locally: 01/01/1993
Type of Entity

Sole Proprietorship

Business Management
Ms. Christina Parks, Owner / Distributor
Contact Information
Principal: Ms. Christina Parks, Owner / Distributor
Business Category


Products & Services

VitalityUSA sells the following brand(s): Diamite, Diamite Products, GNLD Int'l (Golden Neo-Life Diamite Int'l), GNLD Products, Golden, Golden Products, Neo-Life, Neo-Life Products

VitalityUSA offers the following product(s): Acidophilus Plus™ , Alfalfa Plus Fiber™ , All Natural Fiber Food & Drink Mix™, All-C™ (chewable), 250 tablets , Aloe Vera Gel™ , Aloe Vera Plus™ - Family Size , Aloe Vera Plus™ - Qt, Balancing Toner 2™, Betagard® , Beta-Gest® Digestive Aid, Beta-Zyme® , Bio-Tone Trimming System, Chelated Cal-Mag® with 1000 IU Vitamin D3, Tablets , Chelated Cal-Mag® with Vitamin D, Capsules , Chelated Iron™, Chelated Zinc™ , Cod Liver Oil, Daily Carotenoid Complex™ , Daily Cruciferous Plus™ , Daily Flavonoid Complex™, Daily Vitality Pack: Active 40+™ with Formula IV® Plus , Daily Vitality Pack: Sports 30™ with Formula IV® Plus , Daily Vitality Pack: Stress 30™ with Formula IV® Plus, Enersine® , Enriching Conditioner™ , Enriching Moisturizer 1™, Enzyme Digestive Aid™ , Feminine Herbal Complex™ , Foaming Gel Cleanser 2™, Formula IV® Plus , Formula IV®—Bottle, Formula IV®—Box , Full Motion™ , Garlic Allium Complex™ , G-One™ Laundry Compound - 50 lbs , G-One™ Laundry Compound, 8 lbs, G-One™ Phosphate Free - 20 lbs , GR2 Control® Appetite Reducer , GR2 Control® Meal Replacement Protein Shake - Chocolate, GR2 Control® Meal Replacement Protein Shake - Vanilla , GR2 Control® Thermogenic Enhancer , Green™ - gal, Green™ - qt , Herbal Respiratory Formula™ , Herbal Rest & Relax™ , LDC® - 1 Liter , Lecithin™ , Lipotropic Adjunct™, Liqui-Vite® , Liver Plus C™ , Masculine Herbal Complex™ , Mind Enhancement Complex™ , Moisturizing Night Formula™, Multi-Min™ with Chelates , NCB™ - gal , NCB™ - qt , Neo-Cal™ (chewable), Neo-Lax™ 90 tablets , NeoLife Blender Bottle , NeoLife Weight Management Starter Kit-Creamy Vanilla/Berries n’ Cream, English, NeoLife Weight Management Starter Kit-Creamy Vanilla/Berries n’ Cream, Spanish , NeoLife Weight Management Starter Kit-Creamy Vanilla/Rich Chocolate, English , NeoLife Weight Management Starter Kit-Creamy Vanilla/Rich Chocolate, Spanish, NeoLife Weight Management Starter Kit-Rich Chocolate/Berries n’ Cream, English , NeoLife Weight Management Starter Kit-Rich Chocolate/Berries n’ Cream, Spanish , NeoLifeShake Packets–Berries n’ Cream, NeoLifeShake Packets–Creamy Vanilla , NeoLifeShake Packets–Rich Chocolate , NeoLifeShake–Berries n' Cream, NeoLifeShake–Creamy Vanilla , NeoLifeShake–Rich Chocolate , NeoLifeTea, Nourishake® Drink Mix Chocolate , Nourishake® Drink Mix Strawberry , Nourishake® Drink Mix Vanilla, Nourishing Collagen Cream™ , Nourishing Hand & Body Lotion™ , Omega III Concentrate™, Pet-Pal™ , PhytoDefense® , Premium All-Purpose Protein™, Pro Vitality - 3 Bottle Pack , Pro Vitality , Pro Vitality+ , Refining Toner 1™, Refreshing Bath & Shower Gel™ , Refreshing Facial Cleanser 1™, Renewing Antioxidant Treatment™ , Resp-Eleven™ , Revitalizing Moisturizer 2™, Rich Revitalizing Shampoo™ , Salmon Oil Plus™ , Salmon Oil™ , Super 10® - 1 Liter, Super B Threshold Control™ , Super C Threshold Control™ , Super Ease® Dutch Chocolate 1 lb., Super Ease® French Vanilla 1 lb. , Tré – Nutritional Essence , Tré Samples , Tre-en-en®, Tre-en-en® 8 Pack , Tre-en-en® 90ct , Vegetarian Multi™ , Vita-Gard™ , Vitamin A, 10,000 IU, Vitamin E Plus, 100 cap 275 IU , Vitamin E Plus, 200 cap, 275 IU , Vita-Squares® , Water Dome® Replacement Cartridge , Water Filter Cartridge-Countertop , Water Filter Cartridge-Under Counter

Method(s) of Payment
Personal Check
Money Order
Refund and Exchange Policy
The business states that all products are sold with a 100% Money-Back Guarantee of Satisfaction, backed by Golden Neo-Life Diamite Int'l, the products manufacturer.
Alternate Business Names
Educational Assistance Center of WNY
Industry Tips
Medical "Miracle" Cures

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.