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Find a Location

Western New York Immediate Care has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Western New York Immediate Care

      6375 Transit Rd Ste 2000 Depew, NY 14043-1030

      BBB Accredited Business
    • Western New York Immediate Care

      4988 Harlem Road Amherst, NY 14226

      BBB Accredited Business
    • Western New York Immediate Care

      2228 Delaware Avenue Buffalo, NY 14216

      BBB Accredited Business
    • Western New York Immediate Care

      3346 Southwestern Blvd Orchard Park, NY 14127

      BBB Accredited Business

    Business ProfileforWestern New York Immediate Care

    Urgent Care Clinic
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/6/2021

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers urgent care services - medical care.

    Business Details

    This is a multi-location business.

    Find a Location

    Western New York Immediate Care has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Western New York Immediate Care

        6375 Transit Rd Ste 2000 Depew, NY 14043-1030

        BBB Accredited Business
      • Western New York Immediate Care

        4988 Harlem Road Amherst, NY 14226

        BBB Accredited Business
      • Western New York Immediate Care

        2228 Delaware Avenue Buffalo, NY 14216

        BBB Accredited Business
      • Western New York Immediate Care

        3346 Southwestern Blvd Orchard Park, NY 14127

        BBB Accredited Business
      Location of This Business
      6375 Transit Rd Ste 2000, Depew, NY 14043-1030
      BBB File Opened:
      5/14/2008
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Started Locally:
      1/1/2005
      Business Incorporated:
      9/29/2004
      Accredited Since:
      12/6/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • WNY Immediate Medical Care, LLC.
      • WNY Immediate Care
      • The Exigence Group
      • TeamHealth Ambulatory Care
      Business Management
      • Ms. Heather Vines, Vice President
      • Ms. Rachel Libra, Director of Community Relations
      • Ms. Holly Garemore, Company Contact
      Contact Information

      Principal

      • Ms. Heather Vines, Vice President
      • Ms. Rachel Libra, Director of Community Relations

      Customer Contact

      • Ms. Rachel Libra, Director of Community Relations
      • Ms. Holly Garemore, Company Contact
      Additional Contact Information

      Fax Numbers

      • (716) 674-0395
        Other Fax
      • (716) 684-2274
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/27/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Complaint Details Unavailable

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Orion H

      1 star

      04/01/2024

      I believe my HIPPA rights were violated in many ways during one visit to the immediate care in Amherst. Instead of going through an official medical document review with my assigned Medical Review Officer in person at the appointment that he set for me to attend- he didn’t show up and did the review over the phone. He didn’t even see the documents he just said they weren’t what he asked for and I was made to explain myself over the phone in the waiting room where I had to disclose personal health information. I called both the Amherst and Buffalo locations to report the issue and have been redirected and ultimately left with no information on whether this is protocol or in fact a violation of my HIPPA rights.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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