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Find a Location

Touraid Travel Inc. has 1 locations, listed below.

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    Business ProfileforTouraid Travel Inc.

    Travel Agency
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2004

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is a travel agency.

    Products & Services

    All major Cruise Lines, Major Resorts in Caribbean, Mexico, Bahamas, Bermuda, Hawaii, Florida, Escorted Tours and Private Escorted Vacations, Vacation Villas

    Business Details

    Location of This Business
    438 State Route 3 Ste 100, Plattsburgh, NY 12901-6543
    BBB File Opened:
    4/4/2002
    Years in Business:
    35
    Business Started:
    1/1/1989
    Business Started Locally:
    1/1/1989
    Business Incorporated:
    1/1/1989
    Accredited Since:
    10/1/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Cruise and Vacation Group
    • Cruise and Vacation Group
    • Cruise and Vacation Weddings
    Business Management
    • Mr. George Barnett, President
    • Mr. Andrew T Bonichi Sr., Vice President
    Contact Information

    Principal

    • Mr. George Barnett, President
    • Mr. Andrew T Bonichi Sr., Vice President

    Customer Contact

    • Mr. George Barnett, President
    Additional Contact Information

    Fax Numbers

    • (518) 566-0013
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin B

    1 star

    11/02/2023

    I have experience the same at Touraid Travel. The agents does not advice you in details what you can and cannot do when booking with travel agency and hold you responsible for their error. I also felt slighted against. I purchase a ******** cruise in June for travel in Dec 2023, The cruise fare was reduced and they would not honor me the price even though I called before the final payment .I am penalized for booking early. I purchase two cabins on the same cruise for my sister and niece by ******** and they honored the reduced price of the two cabin. Touraid travel excuse, they held ******** responsible and took themselves completely out of the problem. I was on the phone with the supervisor who was not doing anything to help. I ask for a refund of the cabin payments and was told I would loose over 1400.00. Not really liable how the business is running. hey have treated me no respect.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

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