BBB Business Review

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BBB Accredited Business since

Touraid Travel Inc.

Phone: (888) 275-5605 Fax: (518) 566-0013 View Additional Phone Numbers 438 State Route 3 Suite 100, Plattsburgh, NY 12901 http://www.cruiseandvactionweddings.com View Additional Web Addresses


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Description

This company is a travel agency.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Touraid Travel Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Touraid Travel Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Touraid Travel Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 04, 2002 Business started: 01/01/1989 in NY Business started locally: 01/01/1989 Business incorporated: 01/01/1989 in NY
Type of Entity

Corporation

Business Management
Mr. George Barnett, President Mr. Andrew T Bonichi Sr., Vice President
Contact Information
Principal: Mr. George Barnett, President
Principal: Mr. Andrew T Bonichi Sr., Vice President
Business Category

TRAVEL AGENCIES & BUREAUS ONLINE TRAVEL AGENCY RESORTS CRUISES TOURS - OPERATORS & PROMOTERS

Products & Services

Touraid Travel Inc. sells the following brand(s): Beaches Resorts, Celebrity Cruises, Holland America Line, Karisma Resorts, Norwegian Cruises, Oceania Cruises, Princess Cruises, Regent Seven Seas Cruises, Royal Caribbean International, Sandals Resorts, Tauck Tours, Trafalgar Tours, Viking River Cruise Line

Touraid Travel Inc. offers the following product(s): All major Cruise Lines, Escorted Tours and Private Escorted Vacations, Major Resorts in Caribbean, Mexico, Bahamas, Bermuda, Hawaii, Florida, Vacation Villas

Alternate Business Names
Cruise and Vacation Group Cruise and Vacation Group Cruise and Vacation Weddings
Industry Tips
Notch information Travel Agent
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.