BBB Business Review

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BBB Accredited Business since

Three Valley Natural Campground, Inc.

Phone: (716) 537-2372 View Additional Phone Numbers Route 16 9766 Olean Road, Holland, NY 14080 http://www.threevalley.com


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Description

This company offers Camping & Vacation Services. According to information provided by the company,Three Valley Resort is a family-owned, private resort which is affiliated with Camp Coast to Coast. The company offers cabin and cottage rentals, which are available throughout the year, seasonal recreational vehicle sites, and sledding, cross country skiing, and swimming facilities. Members may be eligible to use the aforementioned resort facilities, but usage is contingent upon membership type. Camp Coast to Coast is headquartered in Englewood, Colorado and was established in 1972 with the purpose of offering lifetime membership relative to campgrounds. According to information supplied to the BBB, approximately 500 campgrounds nationwide participate in this program.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Three Valley Natural Campground, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Three Valley Natural Campground, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Three Valley Natural Campground, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1987 Business started: 01/01/1987 in NY Business started locally: 01/01/1987 Business incorporated 06/05/1981 in NY
Type of Entity

Corporation

Business Management
Mrs. Donna Helmich, President
Contact Information
Principal: Mrs. Donna Helmich, President
Business Category

TIMESHARE COMPANIES RESORTS

Alternate Business Names
Three Valley Resort Co., Inc.
Industry Tips
Selling Time Shares
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.