BBB Business Review
This Business is not BBB accredited
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This company offers telecommunications including local telephone service.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Frontier Communications Corp. include:
- 28 complaints filed against business that were not resolved
Factors that raised the rating for Frontier Communications Corp. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2968 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1366|
|Total Closed Complaints||2968|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Business ManagementMs. Donna Loffert, Vice President of Contact Centers Ms. Rebecca Potts, Chief Customer Officer
TELEPHONE COMPANIES TELEPHONE SERVICE - LONG DISTANCE TELEPHONE COMMUNICATIONS