BBB Business Review

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BBB Accredited Business since

Wheatfield Pool & Spa Corp.

Phone: (716) 731-3534 2557 Nicole Drive, Niagara Falls, NY 14304 http://www.wheatfieldpools.com


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Description

This business offers commercial and residential Pool & Spa accessories, chemicals, maintenance, parts, repairs, sales, service and supplies. They also offer pool & spa openings / closings, custom spa / hot tub & inground pool covers, and cleaning for pools and spas.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wheatfield Pool & Spa Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wheatfield Pool & Spa Corp. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wheatfield Pool & Spa Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 04, 2011 Business started: 04/01/2010 in NY Business started locally: 04/01/2010 Business incorporated 02/08/2013 in NY
Type of Entity

Corporation

Business Management
Ms. Cheryl Conti, President Mr. Sam Conti Jr., Vice President
Contact Information
Principal: Ms. Cheryl Conti, President
Principal: Mr. Sam Conti Jr., Vice President
Business Category

SWIMMING POOL EQUIPMENT & SUPPLIES SWIMMING POOL SERVICE & REPAIR SPAS & HOT TUBS - SERVICE & REPAIR SPAS & HOT TUBS - SUPPLIES & PARTS SWIMMING POOL CONTRACTORS, DEALERS, DESIGN SWIMMING POOL ENCLOSURES SWIMMING POOL COVER SALES & SERVICE

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Cash and check.
Refund and Exchange Policy
This company does not accept returns on Pool & Spa Chemicals, but offers credit.
Industry Tips
Home Improvements Swimming Pools
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.