Business ProfileforMajestic Pools & Spas

In June of 2023 I had 2 repair guys come out to give me an estimate to repair my hot tub. When they got here they checked out my hot tub and said they were going to use the same estimate that they gave me in 2020 as nothing changed due to no use. The estimate included a pump and cover, which I declined the cover and they had already fixed the pump in a separate repair. The estimate was $1200 , They said minus the cover and pump, I'm looking at a repair of $500-$800 and they would be out the next day, They were a no show, I called and spoke with manager Mike and confirmed the cost and new service date, 2 weeks out, no show again, called and spoke with Lance another manager, again confirmed what was said as far as repair cost and get a new date. Finally after four months and two more calls they showed up on 10/17/23 to repair tub. After about 10 minutes they called me outside and said they were no longer doing it for that price and it would be $1600.I said I was calling to speak with manager and declined work, told them to put everything back together. They did not connect the parts back that they took apart and just put the panels on by a few screws and left. I went next day and spoke with Mike the manager and he said it is what it is, his attitude was horrible. I went over what he and I discussed and how long I waited for them to come out and he didn't care. They did not honor the price they quoted me.