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          K & D Disposal, Inc. has 1 locations, listed below.

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            Business ProfileK & D Disposal, Inc.

            Garbage Removal
            BBB accredited business

            Contact Information

            5076 Route 31

            Newark, NY 14513

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            Email this Business
            (315) 331-3889

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/8/2007

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Residential And Commercial

            Waste/Garbage Removal

            Recycling Services

            Redemption Service

            Drop-Off Site And Roll-Off Containers

            Business Details

            Location of This Business
            5076 Route 31, Newark, NY 14513
            Email this Business
            BBB File Opened:
            7/23/2001
            Years in Business:
            25
            Business Started:
            10/1/1998
            Business Started Locally:
            10/1/1998
            Business Incorporated:
            9/8/1998
            Accredited Since:
            6/8/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • K and D Disposal
            Business Management
            • Mr. Kevin C. Wright, President
            Additional Contact Information

            Fax Numbers

            • (315) 331-4550
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/07/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I was getting garbage disposal through ******* disposal, they sold the business to K and D. We had service for almost a year. Then suddenly our trash pick up stopped. Then without any contact they picked up our garbage bins. Then we received a bill in the mail for $255.00 when previously we were paying $38 a month. When I tried to contact them via phone.bthe announced they no longer service the flint street area. Now mind you, we live in a apartment building. With other tenants, who all still have trash pick up from them. The lady on the phone was very rude. Would not explain the outstanding bill, even though they had not been picking up our trash. She said we no longer service that area, and hung up on me. They never contacted us about a price increase. Why are they continuing to service our neighbors but not us. First picture is the bill second is the can or my neighbors still by the road.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Kellie L.

            06/30/2022

            First thing is that the customer service needs an extreme check on their phone conversations with customers are very well below a 1 star they are rude and downgrade people. I called to ask a question about my bill and why it was so high and the lady said oh that is because you are late, I was never late on my bill and when I tried to explain that I pay monthly the lady said you are one those people. Sorry I work in retail and if I said that to a customer I would have been fired. One instance is that they tell you to call if you want your garbage cans standing after they got the garbage and when I said yes, the garbage man threw the garbage can on the ground to where with someone that has a bad back they can't be bending over to pick things up, they do anyhow. I would definitely never recommend them for anything. They are so rude over the phone and I am not the only one that left their services, a lot of people are because of how rude they are to people on the phone.

            Local BBB

            BBB of Upstate New York

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