This business is not BBB accredited.
United RestorationsAdditional Locations
View Additional Phone Numbers 64 Halter Rd**Returned Mail, Glenmont, NY 12077
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for United Restorations include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for United Restorations include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Ian Vivenzio, Owner Ian Christopher, Owner Erin Markham
Alternate Business NamesWeathertech Inc.
Industry TipsHome Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Recognizing Home Improvement Scams Roof - Ice & Snow Removal Roofing - Repair & Installation Three Day Cooling-Off Rule (cancel contracts)
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Additional Phone Numbers
- (518) 728-1908(Phone)
- (518) 728-5672(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: End of June 2012. One of my husband friend told us about this contractor and how he did a great job and the insurance company paid for it. Contractor advise me to contact insurance company and explain my situation. Contractor advise he can do the roof and siding for the cost of what insurance company give us. He guarantee's that the insurance company will pay for the roof,he has a guy that has worked with him numerous times from my insurance company. He guarantees again that they will pay. The day the insurance company came to do the inspection(not the contractors connection in insurance company, contractor was MIA. Calls me in two days, "Im sorry, I was in a motorcycle accident." Just so happens the day he did not show, there was two motorcycle accidents. Advised contractor, Insurance company cant pay to replace the roof, there is some damage but not enough damage for them to pay for a new roof. They would pay for the snow panels,some siding, and some other damages to the house. "oh no, get back on the phone with insurance company and advise them you want someone else to come out and take acontractor wrote up a work order. In order to get from contractor, the girlfriend brought it to my husbands work and asked him to sign it. I advise not to sign, girlfriend said he had too. My husband wrote on work order ESTIMATE. I faxed form to insurance company. Before any work being done, I advised contractor to make sure he gets permit, they will need his insurance paperwork. The contractor starts working on the siding . Insurance company advise me that the ball got dropped on their end and the insurance company supervisor is making sure someone will be at my house to do the inspection. I pay him $4500.00 on 7/9/12. Contractor advise me he went to the City for permit, will take three days. Rips off aluminum siding(cashes it in for cash), contractors foreman advise my husband he received $1700.. He complains that he had to strip down three layers of siding. Contractor ask for another $1000. I gave him $500 on 7/10/12 and 7/11/12. Contractor advising me of foundation problem and wood rot. He would do it for $2800 more to fix those issues.Contractor writes up a new work order.The contractor advises us more foundation problem, its going to cost $6000, then he went down to $4500. Agent calls(contractors connection) comes on Friday July 13th for his inspection before 8am. Contractor comes in to advise he is cutting a check now for roof. Agent comes to door advise us, cant pay for anything else. The contractor was upset, storms off and then MIA again. I called his cellphone, his own workers call his cell phone and he does not answer or call back all day. Workers stop working at noon and was ready to leave. I asked them what was going on. I had an idea and just asked them to please make sure they clean their mess for the safety of my children. They were ready to be paid for the week of striping the house. Contractor never showed and finally called about 5pm, advising them, he cant pay them due to some check issue. I advise them not with my check, he should have plenty of money! Contractor claims he can't do any more work unless he gets $3000 for wood and labor before siding can be put up to fix the rotted wood. Making the total over $9000 before any work can be done. We advise on 7/19/12, he has to come and clean up the mess and bring siding here before he would receive any more money. I spoke to the City Building Permit office and asked them if a permit was ever issued or if someone has been down to start or discuss anything for my house.. Insurance company asked to submit any paperwork that would support why they should. Which the mall. Office advise me that no one has been here.Contractor advise siding is being delivered on 7/20/12. No siding was delivered, contractor said no later then 7/23/12. My husband and I did some research on this contractor, has recently been in times union for same thing. We went to court and he never showed for small claims. We have a judgement against him
Desired Settlement: i want a full refund
Problems with Product/Service
Read Complaint Details
Desired Settlement: refund