BBB Business Review
This Business is not BBB accredited
Phone: (518) 731-9900 Fax: (518) 371-7808 12634 Route 9W, West Coxsackie, NY 12192
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This business offers recreational vehicles and boats-sales, repair, accessories, and service.
On 12/12/2013 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Boat-N-RV Warehouse include:
- Failure to respond to 1 complaint filed against business
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Factors that raised the rating for Boat-N-RV Warehouse include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
Type of Entity
Business ManagementMr. Thomas Shields, TN G.M. Mr. Frank D'Amico, NY G.M. Ms. Suzie Salisbury
RECREATIONAL VEHICLES - DEALERS BOAT REPAIR BOAT DEALERS BOAT EQUIPMENT & SUPPLIES