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BBB Accredited Business since

Alpin Haus

Additional Locations

Phone: (518) 842-5900 View Additional Phone Numbers 1863 State Hwy 5S, Amsterdam, NY 12010 http://www.alpinhaus.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers sales and service for recreational vehicles, skis, snowmobiles, boats, spas, and swimming pools.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alpin Haus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Alpin Haus include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

1 Customer Review on Alpin Haus
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 01, 1994 Business started: 01/01/1964 in NY Business started locally: 01/01/1964 Business incorporated 12/12/1967 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
http://www.nydmv.state.ny.us/facLookup/default.html

Type of Entity

Corporation

Business Management
Mr. Dave Baker, Director of RV and Boat Sales Mr. Ron Craig, Director of RV and Boat Service
Contact Information
Principal: Mr. Andy Heck, President
Business Category

RECREATIONAL VEHICLES - DEALERS RECREATIONAL VEHICLES - EQUIPMENT, PARTS, SUPPLIES SKI EQUIPMENT - RETAIL SNOWMOBILES RECREATIONAL VEHICLES - REPAIR & SERVICE SWIMMING POOL CONTRACTORS, DEALERS, DESIGN SWIMMING POOL ENCLOSURES BOAT REPAIR BOAT DEALERS BOAT EQUIPMENT & SUPPLIES

Alternate Business Names
Alpin Haus Ski Shop, Inc.
Industry Tips
Home Improvements Swimming Pools
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.