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Find a Location

Infinity Home Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Infinity Home Plumbing

      273 Nassau Ave Buffalo, NY 14217

    • Infinity Home Plumbing

      23 Traymore St Uppr Buffalo, NY 14216-2731

    Business ProfileforInfinity Home Plumbing

    Plumber
    Multi Location Business
    Revoked BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Plumbing Contractor, Drainage, Sewers, Plumbing Repairs in Homes

    Business Details

    This is a multi-location business.

    Find a Location

    Infinity Home Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Infinity Home Plumbing

        273 Nassau Ave Buffalo, NY 14217

      • Infinity Home Plumbing

        23 Traymore St Uppr Buffalo, NY 14216-2731

      Location of This Business
      273 Nassau Ave, Buffalo, NY 14217
      BBB File Opened:
      8/3/2017
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Started Locally:
      1/1/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. James A Lovegrove, Owner
      Contact Information

      Principal

      • Mr. James A Lovegrove, Owner

      Customer Contact

      • Mr. James A Lovegrove, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/17/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      PAID *** $2,500 for plumbing work to be done in November 2022. Due to the temperatures and needing concrete work done after I it was understood that once the snow melted he would be able to start the work. I contacted him multiple times by phone and email about starting the work in March and April and he did not respond unless I called from another phone number which I had my boyfriend call. He then came out to see the project again and never proceeded to turn in the permit for the work despite me giving him stamped plans done by an architect. He has ghosted me and dragged out the project and forced me to continue renting a storage bin so he can do work and soon it will be to cold to pour concrete. I later had him out to put a water back up in my basement despite him having $2,500 of my $$ he said I needed to pay seperately for that job and the $2,500 was for other job because his bank account was frozen and he demanded cash, but I wrote a check to have a record of the work that was done to my house. He is still not returning my messages or callls. He has said he was going to come and has not came, he promised to turn in papers to get permits and they don't get anything.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim M

      1 star

      06/03/2023

      Jim came by and cleared my sewer line once. I was satisfied with his work, so when I had a gas leak in a rental property I called him. He came, gave me an estimate and we agreed on the price of $1985.00. He came by the following day and picked up a $1,000.00 deposit. He cashed the check and he never showed up to do the work. He never refunded me my $1,000.00.

      Local BBB

      BBB of Upstate New York

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