BBB Business Review

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BBB Accredited Business since

H. Jack's Plumbing & Home Comfort Co of Jamestown, Inc.

Phone: (716) 664-5809 Fax: (716) 661-3261 View Additional Phone Numbers PO Box 485, Celoron, NY 14720 http://www.hjacks.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers residential/commercial/industrial services for; plumbing, heating and air conditioning service.
Also offers remodeling and home repairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that H. Jack's Plumbing & Home Comfort Co of Jamestown, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for H. Jack's Plumbing & Home Comfort Co of Jamestown, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on H. Jack's Plumbing & Home Comfort Co of Jamestown, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 11, 2000 Business started: 06/17/1998 in 0 Business started locally: 06/17/1998 Business incorporated 06/17/1998 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Jamestown Board of Public Utilities
92 Steele Street, Jamestown NY 14701
http://www.jamestownbpu.com
Phone Number: 716-661-1660
info@jamestownbpu.com

Type of Entity

Corporation

Business Management
Mr. H. Jack Langer, Owner Mr. Tony Szabo, GM
Contact Information
Principal: Ms. Ruth Konnerth, CFO
Customer Contact: Mr. H. Jack Langer, Owner
Business Category

PLUMBING CONTRACTORS PLUMBING DRAINS & SEWER CLEANING CONSTRUCTION & REMODELING SERVICES BASEMENT - REMODELING BATHROOM REMODELING REMODELING SERVICES AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL AIR CONDITIONING REPAIR AIR DUCT SYSTEMS BOILERS - SALES & SERVICE KITCHEN REMODELING CONTRACTOR - REMODEL & REPAIR DRYWALL CONTRACTORS EXCAVATING CONTRACTORS HEATING CONTRACTORS

Alternate Business Names
H. Jack's Plumbing & Heating Co.
Industry Tips
Choosing a Plumbing Contractor Heating Systems Home Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Service Calls Three Day Cooling-Off Rule (cancel contracts)
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.