This business is not BBB accredited.
Phone: (518) 371-2382 Fax: (518) 622-8036 192 South Main Street, Mechanicville, NY 12118 ! BBB Business Review on Richard's Paving is being Updated by BBB !
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This business offers paving and home heating fuel delivery.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating at this time because BBB file information is being reviewed and/or updated.
THIS LOCATION IS NOT BBB ACCREDITED
192 South Main Street
Mechanicville, NY 12118 (518) 371-2382 Directions
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|Customer Review Experience||Value|
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|Neutral Review||3 points per review|
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Problems with Product/Service
Read Complaint Details
Complaint: Richards's paving remodeled our driveway in October and it hasn't been a year, and since June-- half of our driveway seems to be sinking inwards. He fails to return our calls or get back to us about fixing the damage. And is no help what so ever, he has made it worse than our driveway was to begin with. They have taken all our money and left us with a driveway that we are not only not satisfied with it but very angry that nothing has been done ever since.
Desired Settlement: At this point, since nothing has been done I don't even want it to be repaired by the same company, I rather have a complete refund.
Business Response: BBB spoke to ***** today and received a verbal response. He stated that the consumer paid $730 for the job and the county (***** *******) through a grant paid $4850. He had spoken to ***** ******* to see what to do. The driveway is not sinking, but there are depressions, possibly due to soft soil. ***** can go back out to fill in the depressions and seal coat driveway. Consumer wants a complete redo of the driveway which is not necessary.
Better Business Bureau:
Business Response: BBB spoke to ***** today. He stated he spoke to ** on 9/12 or 9/15 and explained that the issue would be fixed in a week or so but was weather permitting. Then ** called again on 9/18 and it was raining and told ***** that the issue gets fixed either that day or the next or they would see him in court. ***** had replied that's fine, he would see them in court. Please contact the BBB with what happened with these calls.
Better Business Bureau: