BBB Business Review

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BBB Accredited Business since

Mary Therese Friel, LLC

Phone: (585) 624-5510 Fax: (585) 582-1268 1251 Pittsford Mendon Rd., Mendon, NY 14506 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Mary Therese Friel, LLC is a full service modeling agency with a complete training program. The company represents professional models and talent and provides training in the areas of modeling, pageantry and self-development for women, men, teens and children. Visit for complete details.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mary Therese Friel, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mary Therese Friel, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mary Therese Friel, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 06, 1992 Business started: 10/01/1987 in NY Business started locally: 10/01/1987 Business incorporated 03/22/2000 in NY
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Mary Therese Friel, Owner Mr. Kent Friel, Manager
Contact Information
Customer Contact: Mr. Kent Friel, Manager
Principal: Ms. Mary Therese Friel, Owner
Business Category


Products & Services

Mary Therese Friel, LLC offers the following product(s): Complete Training Program, Pageantry Training, Professional Model & Talent Bookings for Photo Shoots, On-Camera Productions and Live Events, Professional Modeling Portfolios and Composite Cards, Specialized Training & Consulting, Summer Modeling Program

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.