Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Amthor Glass & Mirror, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAmthor Glass & Mirror, Inc.

    Mirrors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1822 Bailey Ave, Buffalo, NY 14211-2418
    BBB File Opened:
    1/1/1952
    Years in Business:
    114
    Business Started:
    1/1/1910
    Business Started Locally:
    1/1/2010
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Hello, My name is **** ****** and I had Amthor Glass install three glass sheets for a corner shower in my basement. It cost me over $3000 to have them installed. When it was installed, the shower leaked. A person from Amthor Glass came back to my house to caulk the leaks. However, it still leaks. The glass is cut incorrectly and needs to be replaced. I've been calling and leaving messages with the owner and my phone calls are not being returned. It's been almost a year and the problem has not been resolved. Thank you for helping, ****

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob S

    5 stars

    07/30/2023

    I've work with Amthor Glass on multiple occasions. My first project was with them was for a couple of broken windows. They were vinyl frames with double pane glass in each. With only one side broken, I was hoping to just have the broken pane replaced. Charlie, the owner, told me how it would be more expensive and take longer. Because of only the single broken pane, he was able to get the measurements needed and give them back to me until the new glass came in. He kept me in the informed about when the new units came in and got them installed expeditiously. After that project, I've called Amthor for other minor projects, such as shelves and a bathroom mirror which they completed for us with the utmost care for reasonable time lines and quality. When I was ready, I called them for installation of a glass shower enclosure. They took the utmost care with the install and when they found a minor defect in the glass, they informed me and worked to expedite the replacement right away. The new piece came in defect free and the shower continues to work perfectly.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.