BBB Business Review

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BBB Accredited Business since

Oliver's Sales and Service LLC

Phone: (607) 693-1231 Fax: (607) 693-7231 View Additional Phone Numbers 1035 East Windsor Road, Nineveh, NY 13813 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers lawn mower sharpening & repairing, small engines, outdoor products, and chain saws.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oliver's Sales and Service LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Oliver's Sales and Service LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oliver's Sales and Service LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 25, 2002 Business started: 01/01/1962 in NY Business started locally: 01/01/1962
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Charles Oliver, Owner
Contact Information
Principal: Mr. Charles Oliver, Owner
Business Category


Products & Services

Oliver's Sales and Service LLC sells the following brand(s): Generac, Husqvarna, Stihl

Oliver's Sales and Service LLC offers the following product(s): blowers, chainsaws, commercial mowers, generators, lawn mowers, tractors, and zero turns, logging supplies, pressure washers, trimmers

Method(s) of Payment
Cash, Visa, MasterCard, and check (with ID and drivers license number. Checks are electronically transferred at point of sale).
Refund and Exchange Policy
The business does not offer a return on electrical components and whole goods.

A Refund, exchange, or store credit will be given for unused parts and accessories in the original packaging.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.