BBB Business Review

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BBB Accredited Business since

Dave Feldman Heating & Cooling, Inc.

Additional Locations

Phone: (585) 288-2050 Fax: (585) 288-4725 View Additional Phone Numbers 1776 E. Main St., Rochester, NY 14609 http://www.feldmanhtg.com


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Description

This Company offers: Heating and Cooling Sales, Installation, Repairs, and Cleaning/Maintenance. We also offer Water Heaters and Duct Cleaning Services.  24 Hour Emergency Service is Available.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dave Feldman Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Dave Feldman Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dave Feldman Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 31, 1992 Business started: 08/19/1987 in NY Business started locally: 08/19/1987 Business incorporated 06/15/1989 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Environmental Protection Agency (EPA)
1200 Pennsylvania Ave., NW, MC 3201, Washington DC 20460
http://www.epa.gov
Fax Number: 202-260-5153

Type of Entity

Corporation

Business Management
Ms. Noreen Whelehan
Contact Information
Principal: Mr. David B. Feldman, Owner
Business Category

HEATING & AIR CONDITIONING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL DEHUMIDIFYING EQUIPMENT FIREPLACES WATER HEATERS - DEALERS ENERGY CONSERVATION PRODUCTS & SERVICES DUCT CLEANING HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT BOILERS - NEW & USED HEATING EQUIPMENT HUMIDIFYING APPARATUS ENERGY AUDITS AIR QUALITY SERVICE HEATING & AIR CONDITIONING - FILTERS AIR CONDITIONING CONTRACTORS & SYSTEMS HEATING CONTRACTORS HEATING & COOLING DEMOLITION

Products & Services

Dave Feldman Heating & Cooling, Inc. sells the following brand(s): Amana, AO Smith, can offer/quote other brands as well, Mitisubishi, Primarily Amana, Mitisubishi, and AO Smith, but can offer/quote other brands as well.

Dave Feldman Heating & Cooling, Inc. offers the following product(s): Air Conditioning Units, Air conditioning units, Evaporator coils, Evaporator coils, Furnace / Boiler Units, Furnace filters, Furnace filters, Furnace/boiler units, Humidifiers, Humidifiers, Mini and ductless split systems, Mini and ductless split systems, Water heaters, Water heaters

Hours of Operation
M: 7:30 AM - 5:00 PM
T: 7:30 AM - 5:00 PM
W: 7:30 AM - 5:00 PM
Th: 7:30 AM - 5:00 PM
F: 7:30 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Financing, Cash, Credit/Debit Cards and Personal Check.
Alternate Business Names
Feldman Heating & Cooling
Industry Tips
Heating Systems Service Calls Three Day Cooling-Off Rule (cancel contracts)
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.