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Find a Location

Galway Co-Op has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Galway Co-Op

      P. O. Box 600 Galway, NY 12074

    • Galway Co-Op

      PO Box 299 Schenectady, NY 12301-0299

    Business ProfileforGalway Co-Op

    Propane Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Galway Co-Op has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Galway Co-Op

        P. O. Box 600 Galway, NY 12074

      • Galway Co-Op

        PO Box 299 Schenectady, NY 12301-0299

      Location of This Business
      P. O. Box 600, Galway, NY 12074
      BBB File Opened:
      2/6/2009
      Years in Business:
      18
      Business Started:
      1/1/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/25/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      We ordered the tank on Aug13 and were told to get delivery in about 2 weeks. Then we were told delivery was the week of Oct. 10, 2021, and no delivery was made. End of October was told we would receive $250 in refund. The second week of November, we did not get the delivery and were offered to $500 and a temporary tank to use at no charge so we could move into our house by Thanksgiving. The temporary tank was delivered and was told that we would get the credit of $500 after the delivery of the 1,000-gallon tank. Once the 1,000-gallon tank was received by ******* gas the first week of January when asked about the $500 credit told that we would get it after the tank was installed. But when we called after, were told the representative was fired who had no authority to give us the credit. They would not give the credit and also refused to pay anything for the delay. Under the Uniform Commercial Code , there is a contract breach here and we have right to get compensation for our damages including the expectation damages. As we calculated, we had more than $500 damages since the gas price went up after 6 months from the cold season to peak season, we also got charged $200 for extra installation fee because we could not get the tank as promised instead of getting a temporary tank first. Under the Restatement(Second) of Agency, all your representatives all have apparent authority and the Galwayco-up is the one who is liable for what your representatives' action. We are seeking for compensations by communications before we bring the case to the court.
      Read More

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anthony W

      1 star

      03/25/2024

      Read the other reviews very accurate. The managing member has trouble dealing with criticism. I admittedly expressed frustration and asked why prices increased and stated that other companies were now cheaper. he couldn’t handle it in a professional way instead removed me from co op. Now I’m with better propane and trash service and pay less for propane and same for trash. Way to go! Just read owner response! He has no care about his customers and employees probably feel the same… worst company ever. Fact customers can leave faster than they came. Fact I’ve sent over a dozen people to Galway in the past. Fact all are canceling.

      Local BBB

      BBB of Upstate New York

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