Business ProfileforDiSanto Propane

On March 24th 2022, I advised I was moving out of my reisdence and had sold to a young couple who gave this business their information on the spot. I was told it would be 6-8 weeks before I would be refunded. However, they did not refund me but sent me a bill for something they did without permission from me. They claimed they did this to fill the tank to determine how much fuel had been left so they could determine how much to refund me. However, they continued to bill me and then had the nerve to charge me interest. Then there was $38 credit on my account they did not reimburse. I received another bill recently indicating they had picked up the tanks and they were still charging me for fuel I did not order in the sum of $118 and some cents and a late fee on that amount. However, they did not reimburse me for the $38 dollars. They figured out a way to charge me even more money by charging me a handling fee and tax. In addition to all this, they would not deliver fuel when I requested it, and even though I explained I was unable to get to the tanks to find out how much was in them due to physical disabilities, they still refused to bring me fuel, stating, "no exceptions". I think this violates American with Disabilities Act. I had to wait until the snow melted and I could get back there to check how much was left in the tanks. I was furious with this company and I would not recommend this company to anyone else, especially if you have a disability.