BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Raymour & Flanigan Furniture include:
- Length of time business has taken to respond to complaint(s)
Factors that raised the rating for Raymour & Flanigan Furniture include:
- Length of time business has been operating
- Response to 428 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||297|
|Total Closed Complaints||428|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Business ManagementMr. Neil Goldberg, President Ms. Kimberly Cammarata, Customer Care Center Manager Ms. Jen Coffey, Customer Care Center Trainer Mr. Michael Goldberg, Exec.V.P. of Sales & Marketing Mr. Steve Goldberg, Exec. V.P. of Operations Ms. Amy Myers, Customer Care Center Sr. Manager Ms. Colleen Rajkowski, Vice President of Business Administration Mr. Brian Schwarz, Senior Vice President of Operations & Customer Care
FURNITURE - RETAIL MATTRESSES FURNITURE DESIGNERS & CUSTOM BUILDERS