BBB Accredited Business sinceAdditional Locations
Phone: (716) 631-9696 Fax: (716) 631-9697 4303 Transit Road, Clarence, NY 14221
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This company offers Fireplaces and Stoves, Service & Installation, and Accessories for Gas/Electric/Wood units.
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A BBB Accredited Business since
BBB has determined that Fireplace Outlet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Fireplace Outlet include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMrs. Becky Friedman, Co-Owner / President Mr. Daniel Friedman, Co-Owner
FIREPLACES STOVES - WOOD, COAL CHIMNEY CLEANING CHIMNEY BUILDERS & REPAIR MILLWORK FIREPLACE EQUIPMENT - RETAIL
Products & Services
Fireplace Outlet sells the following brand(s): Dimplex, Enviro, Hargrove Logs, Majestic, Monessen, Napoleon, Pacific Energy, Regency, Thermo-Rite Doors, Town and Country, Twin Eagle Grills, Vermont Castings
Fireplace Outlet offers the following product(s): Electric Fireplaces, Electric Logs, Fireplace Glass Doors, Gas Fireplaces, Gas Inserts, Gas Logs, Mantels, Vent Free Logs, Wood Fireplaces, Wood Inserts