Business ProfileforFashionable Fireplaces

New fireplace installed last spring. It would not start now. I did all they told me to. Got an appointment 4 weeks out but they came today. Called me a .... liar that I did not cause the issue along with a few other expletives. Charged $159 to supposedly turn a knob that they said I turned. They were here 5 minutes. Wouldn't provide service of cleaning like they were supposed to. The son of the owner got verbally abusive. I considered calling the police when he was standing in my garage after I asked him to leave my house. He really frightened me. People should be very careful about using these people. At the very least there should be a service call charge when they are only here 5 minutes when they did not clean the new fireplace. Or no charge at all since they were already in the area. No receipt was given. I had cash ready to tip them for coming so quickly. But not when they verbally abusive. BBB should put these people on the do not use list. I have never by fearful of a contractor before but I sure was today. They were rude when I called. Supposedly customers aren't allowed to combine about the money they spent and then not get good services.