Text Sizesmall medium large

BBB Accredited Business since

Stereo Advantage

Phone: (716) 632-8038 View Additional Phone Numbers 1955 Wehrle Dr, Suite A, Buffalo, NY 14221 View Additional Email Addresses http://www.stereoadvantage.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers corporate video conferencing installations and surveillance systems ranging in size from personal use to multi-NVR business installations. Their physical location includes a video showroom and audio listening rooms. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stereo Advantage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Stereo Advantage include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stereo Advantage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1986 Business started: 06/06/1978 in NY Business started locally: 06/06/1978
Type of Entity


Business Management
Mr. Michael DeJoy, Manager Mr. Al Walters, President
Contact Information
Principal: Mr. Michael DeJoy, Manager
Business Category


Products & Services

Stereo Advantage sells the following brand(s): Bose, Boston Acoustic, Crestron, Definitive Technology, Denon, Epson, Klipsch, LG, Lifesize, Mobotix, Monster, Onkyo, Panasonic, Peachtree Audio, Polk, Samsung, Sennheiser, Sonos, Sony, URC, Yamaha

Stereo Advantage offers the following product(s): Control Systems, Digital Camera, Headphones, Installation Services, Lenses, Programmable Remotes, Projection TV, Receivers, Security Systems, Soundbars, Speakers, Surveillance Equipment, Television, T-Mobile Cellular, Video Conferencing Solutions

Method(s) of Payment
MC, Visa, Advantage Card, Approved Corporate PO, Advantage Card [GECapital], American Express
Alternate Business Names
Advantage Company, The Iful The Advantage Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.