BBB Business Review

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This business is not BBB accredited.

Hellenic Home Improvements

Additional Locations

Phone: (585) 694-8931 View Additional Phone Numbers 772 West Side Drive, Rochester, NY 14624 http://www.hellenichomesofny.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers General contracting services; Home Building/Additions, Siding, Home improvements, Garage and Deck building, Windows and Doors, Kitchen and Bath remodeling, Blown-in insulation. Also is a distributor of Roofing Materials.


BBB Accreditation

On 4/21/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Hellenic Home Improvements include:

  • 3 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Hellenic Home Improvements include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hellenic Home Improvements
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 19, 2012 Business started: 01/01/1987 in NY Business started locally: 01/01/1987 Business incorporated 04/22/2014 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Environmental Protection Agency (EPA)
1200 Pennsylvania Ave., NW, MC 3201, Washington DC 20460
http://www.epa.gov
Fax Number: 202-260-5153

Type of Entity

Corporation

Business Management
Mr. Jeffery Scott, President
Contact Information
Principal: Mr. Jeffery Scott, President
Business Category

CONTRACTORS - GENERAL GARAGE BUILDERS GUTTERS & DOWNSPOUTS HOME BUILDERS HOME IMPROVEMENTS HOME IMPROVEMENTS - ADDITIONS INSULATION CONTRACTORS PATIO & DECK BUILDERS ROOFING SERVICE CONSULTANTS SIDING CONTRACTORS BATHROOM REMODELING WINDOWS - INSTALLATION & SERVICE ROOFING MATERIALS WINDOWS DECK BUILDER PATIO BUILDER WINDOWS & DOORS - INSTALLATION & SERVICE CONTRACTORS - GUTTERS KITCHEN & BATH - DESIGN & REMODELING KITCHEN REMODELING

Alternate Business Names
Hellenic Homes, Inc. Hellenic View Windows & Doors
Industry Tips
Home Improvement Contracts -- NYS Law Home Improvements Home Improvements -- FHA Loan Advertisements Recognizing Home Improvement Scams Three Day Cooling-Off Rule (cancel contracts) Window Condensation
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.