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          ConEquip Parts & Equipment LLC has 1 locations, listed below.

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            Business ProfileforConEquip Parts & Equipment LLC

            Construction Equipment
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/5/2013

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers sales of construction equipment parts.

            Business Details

            BBB File Opened:
            9/24/2013
            Years in Business:
            19
            Business Started:
            1/1/2005
            Business Incorporated:
            5/2/2008
            Accredited Since:
            11/5/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Albert Alexander, President
            • Mr. Benjamin Krentz, Vice President
            Contact Information

            Principal

            • Mr. Albert Alexander, President

            Customer Contact

            • Mr. Albert Alexander, President
            • Mr. Benjamin Krentz, Vice President
            Additional Contact Information

            Fax Numbers

            • (855) 803-5383
              Primary Fax
            • (716) 262-9466
              Other Fax

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/29/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            4-29-2021. after a licensed mechanic installed final drive on a **** ***** mini excavator. it failed in less than 5 hours of use due to improper install of locking ring on it. As business, time is money; I contacted the ConEquip rep to seek immediate remedy. They basically replied that hoses was installed incorrectly so I had a certified **** ***** mechanic come out on field service call. He review that it was installed correctly and it was defective product but internal parts was still good. I then told them to just send me a cover plate, locking ring and gasket and I would be happy. They informed this would void warranty which they already told me it would void as it was installed wrong. but time is money so I told them I would pay for it and let warranty be void and have it overnight and they refused to provide me with parts that I need and told me to send it in for warranty work which they said would take 3 weeks to complete. I don't have time to wait for them to tell me no warranty on a product that cost several thousands. I told them I would take it off and send it to them if they paid for equipment rental which they declined. So I asked them to send the parts I need to fix it asap as time is money and they told me they have to wait until Tuesday and have it shipped from United Kingdom which will be another week or 2 to get what I need.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert L

            01/26/2022

            I have worked with ConEquip since 2013 and can express that this is a fantastic company to work with that maintains high standards with their business and adheres to a set of core values that makes it easy to do the right thing. As a company ConEquip is very family focused and treats it's employees well. The company employs many sales reps who have been with the business for well over 5 years. If you want to work with a company with strong values who is always looking to do the right thing and to empower others, consider giving ConEquip a try.

            Local BBB

            BBB of Upstate New York

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