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      Country
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          Find a Location

          Superior Plus Energy Services, Inc. has 68 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Superior Plus Energy Services, Inc.

              1870 Winton Rd S Ste 200 Rochester, NY 14618-3960

              BBB Accredited Business
            • Superior Plus Energy Services, Inc.

              116 Old Vestal Rd Vestal, NY 13850

              BBB Accredited Business
            • Superior Plus Energy Services, Inc.

              922 Route 31F Macedon, NY 14502

              BBB Accredited Business
            • Superior Plus Energy Services, Inc.

              64 Main Street Leroy, NY 14482

              BBB Accredited Business
            • Superior Plus Energy Services, Inc.

              3819 Oak Orchard Rd Albion, NY 14411-9536

              BBB Accredited Business

            Business ProfileforSuperior Plus Energy Services, Inc.

            Energy Service Company
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1.07/5stars

            Average of 43 Customer Reviews

            Customer Complaints

            101 complaints closed in last 3 years

            29 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/27/2013

            Years in Business: 102

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Residential And Commercial Customers

            Energy Services

            Heating Oil And Propane

            Business Details

            This is a multi-location business.

            Find a Location

            Superior Plus Energy Services, Inc. has 68 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Superior Plus Energy Services, Inc.

                1870 Winton Rd S Ste 200 Rochester, NY 14618-3960

                BBB Accredited Business
              • Superior Plus Energy Services, Inc.

                116 Old Vestal Rd Vestal, NY 13850

                BBB Accredited Business
              • Superior Plus Energy Services, Inc.

                922 Route 31F Macedon, NY 14502

                BBB Accredited Business
              • Superior Plus Energy Services, Inc.

                64 Main Street Leroy, NY 14482

                BBB Accredited Business
              • Superior Plus Energy Services, Inc.

                3819 Oak Orchard Rd Albion, NY 14411-9536

                BBB Accredited Business
              BBB File Opened:
              4/1/1973
              Years in Business:
              102
              Business Started:
              1/1/1922
              Business Incorporated:
              9/26/1949
              Accredited Since:
              8/27/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Warner's gas service
              • Warner's Gas Service, Inc.
              • Townsend Energy
              • Burn Well Gas
              • Montour Oil Service Company
              • Townsend Oil
              • Osterman Propane
              • Griffith Energy
              Business Management
              • Ms. Kim Goodman, Executive Assistant
              Contact Information

              Principal

              • Mr. Andrew Peyton, President

              Customer Contact

              • Ms. Kim Goodman, Executive Assistant
              • Mr. Andrew Peyton, President
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              101 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/23/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Resolved
              On 8/3/23 I began the process burning propane as my main source of heating, The set rate was 3.92 per gallon I had 76.7 gallons delivered. the next Fill up was on 11/15/23 117.9 were delivered at the same price as previous. Realizing I would be burning a considerable amount of propane I called customer service. I spoke with Melissa C*** to try and negotiate a better rate per Gallon. Melissa was able to reduce the Price per Gallon to 3.67, on 12/12/23 a delivery of 145.3 gallons was delivered at the price of 3.67 per gallon, as a result according to Melissa I was placed on a tier two level of price per gallon do to the amount of propane i would be consuming however my next fill on 1/2/2024 of 95.7 gallons was priced at 3.92 less a 5cent discount for being a veteran. I called Melissa to discuss the price increase. Melissa stated the price of propane nationally increased so therefore they would increase for their customers. A check of the national average as well as with other local propane companies prove her statement to be false. I feel this company is price gouging!!. the current rate is 4.37 per gallon on my account and I expect it will only go higher as the price has increased by 10 cents each day for the last four consecutive days the price per gallon has risen from a negotiated 3.67 per gallon to where it is know 4.37 in one month. my tank is nearing another refill and it appears the closer the refill the higher the price per gallon will be...I feel i'm being taken advantage of. this company's pricing is almost double the national average. I will be exposing this company for what it is, a fraud.
              Read More

              Customer Reviews

              43 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Erik B

              02/05/2024

              Before Superior Plus bought out our local company, ******* ***, we got same day or next day service. Now they take longer than a week and my propane tank is completely empty before they show up.

              Local BBB

              BBB of Upstate New York

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