BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

PMB Enterprises, LLC

Phone: (607) 821-2882 Fax: (866) 660-7074 PO Box 1325, Norwich, NY 13815

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers computer services including malware removal (Windows & Mac PCs), operating system re-installations, data recovery / restoration, home and business networking, open source software alternatives, hardware repairs and upgrades, used PC equipment sales, limited printer and monitor repairs, laptop repairs. They also offer upgrades to GNU/Linux on Desktop PCs and GNU/Linux servers for small business application.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PMB Enterprises, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PMB Enterprises, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 04, 2009 Business started: 05/01/2002 in NY Business started locally: 05/01/2002 Business incorporated 01/01/2002 in NY
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Paul M. Bucalo, Owner
Contact Information
Principal: Mr. Paul M. Bucalo, Owner
Business Category


Method(s) of Payment
- Personal & Business Checks (drawn on local banks and/or with prior approval)
- Credit Card (VISA, Mastercard, Discover, American Express)
- PayPal
- Cash (residential 'person-to-person' and local businesses)
Refund and Exchange Policy
90-day Quality Workmanship Guarantee on all service work. Manufacturer's Warranties apply to all new hardware purchases. 30-day "Windows-back" Guarantee on GNU/Linux upgrades. Refunds not be accepted after product has been used or packaging opened - exceptions may be allowed in specific cases. No refunds or exchanges on pre-paid special-orders items.
Industry Tips
Internet Domain Name Registration

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.