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This Business is not BBB accredited

International Credit Recovery Inc.

Phone: (607) 748-4686 PO Box 992, Vestal, NY 13851 ! There is an alert on International Credit Recovery Inc. !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for International Credit Recovery Inc. include:

  • 776 complaints filed against business
  • Failure to respond to 91 complaints filed against business
  • 15 complaints filed against business that were not resolved
  • 602 serious complaints filed against business
  • Overall complaint history with BBB
  • BBB does not have sufficient background information on this business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints


Customer Complaints Summary Read complaint details

776 complaints closed with BBB in last 3 years | 179 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 44
Billing/Collection Issues 581
Delivery Issues 17
Guarantee/Warranty Issues 0
Problems with Product/Service 134
Total Closed Complaints 776

Additional Complaint Information

BBB has received hundreds of complaints from consumers on International Credit Recovery related to collection efforts for Progressive Business Publications located in Malvern, Pa. Consumers have advised BBB that they have not ordered any publications from Progressive Business Publications and therefore they do not owe any debt to International Credit Recovery.  BBB reached out to the business regarding the pattern in the complaints.  The business did not acknowledge the pattern.  BBB requested information from International Credit Recovery that would verify that International Credit Recovery and Progressive Business Publications are not partners. BBB has also requested current registration and licensing information for International Credit Recovery along with the current owner's name and business address. At this time International Credit Recovery has not provided any of the BBB requested information.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on International Credit Recovery Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

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BBB file opened: February 11, 1999 Business started locally: 01/01/1991
Contact Information
Principal: Ms. Cynthia Thomas, Branch Manager
Business Category

COLLECTION AGENCIES

Alternate Business Names
International Collection Agency
Industry Tips
Debt Collection
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Types of Complaints Handled by BBB

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We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Industry Tips

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BBB has received hundreds of complaints from consumers on International Credit Recovery related to collection efforts for Progressive Business Publications located in Malvern, Pa. Consumers have advised BBB that they have not ordered any publications from Progressive Business Publications and therefore they do not owe any debt to International Credit Recovery. BBB requested information from International Credit Recovery that would verify that International Credit Recovery and Progressive Business Publications are not partners. BBB has also requested current registration and licensing information for International Credit Recovery along with the current owner's name and business address. At this time International Credit Recovery has not provided any of the BBB requested information. BBB advises that consumers who have complaints against International Credit Recovery or Progressive Business Publications file with BBB at at bbb.org/complaint as well as the New York State Attorney General's Office at:www.ag.ny.gov. The Federal Trade Commission at: http://ftc.gov/.