BBB Business Review

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This Business is not BBB accredited

Central Masonry & Chimney, Inc.

Phone: (518) 371-0155 View Additional Phone Numbers 10 East State Street, Dolgeville , NY 13329 http://www.centralmasonryinc.com


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Description

This business offers chimney cleaning, building, repair, lining, foundation work, excavating, concrete work, fireplace service and retail sales.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Central Masonry & Chimney, Inc. include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Central Masonry & Chimney, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 29, 2010 Business started: 01/01/2002 in NY Business started locally: 01/01/2002 Business incorporated: 01/01/2008 in NY
Type of Entity

Corporation

Business Management
Ms. Heidi Mouyos, Owner Mr. Paul Mouyos, Owner
Contact Information
Principal: Ms. Heidi Mouyos, Owner
Principal: Mr. Paul Mouyos, Owner
Business Category

CHIMNEY CLEANING CHIMNEY LINING MATERIALS CHIMNEY BUILDERS & REPAIR CONCRETE CONTRACTORS EXCAVATING CONTRACTORS FOUNDATION CONTRACTORS FIREPLACE EQUIPMENT - RETAIL FIREPLACES

Alternate Business Names
Albany/Capital District Chimney and Masonry Services Central New York Chimney and Masonry Services Cobleskill Chimney and Masonry Services Glens Falls Chimney and Masonry Services Lake George Chimney and Masonry Services Saratoga Chimney and Masonry Services Troy Chimney and Masonry Services
Industry Tips
Chimney Service Home Improvements Recognizing Home Improvement Scams
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.