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Find a Location

Ziebart Rochester has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ziebart Rochester

      1505 Lyell Ave Rochester, NY 14606-2109

    • Ziebart Rochester

      2475 Route 332 Canandaigua, NY 14424

    • Ziebart Rochester

      311 W Main St Batavia, NY 14020-1307

    Business ProfileforZiebart Rochester

    Car Rust Proofing
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 06/30/2020 BBB confirmed that Ziebart Rochester had not obtained a necessary license from NYS DMV - Rochester (585). BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.nydmv.state.ny.us - 8002255368

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers automotive rust protection, window tinting, remote car starters, auto painting, and Rhino sprayed-on bedliners.

    Business Details

    This is a multi-location business.

    Find a Location

    Ziebart Rochester has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ziebart Rochester

        1505 Lyell Ave Rochester, NY 14606-2109

      • Ziebart Rochester

        2475 Route 332 Canandaigua, NY 14424

      • Ziebart Rochester

        311 W Main St Batavia, NY 14020-1307

      Location of This Business
      1505 Lyell Ave, Rochester, NY 14606-2109
      BBB File Opened:
      10/19/1998
      Years in Business:
      55
      Business Started:
      1/1/1969
      Business Started Locally:
      1/1/1969
      Business Incorporated:
      5/14/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ziebart
      Business Management
      • Mr. Anthony Mattiacio, President
      • Mr. Peter Chapin, Sales Manager
      • Mr. Zachary A. Mattiacio, Senior Vice President
      • Mr. Ryan Mattiacio, Senior Vice President
      Contact Information

      Principal

      • Mr. Anthony Mattiacio, President
      • Mr. Zachary A. Mattiacio, Senior Vice President

      Customer Contact

      • Mr. Peter Chapin, Sales Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/31/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I purchased a used car and called Ziebart to do the undercoating. They had a Black Friday special and one of the employees, Jimmy, asked me to pay over the phone. I paid $860 on 11/27/23 by phone for an appointment the following week. On the same day, I called to cancel the transaction and the appointment because after researching, I was afraid that the undercoating may cause issues with my car’s remaining warranty, in case I ever needed to use the warranty. I was told I could cancel and be refunded. Since then, I’ve called many times, I’ve texted Jimmy, asking for a refund. They keep telling me they will refund and take my card information, but a month since, I still don’t have a refund. I didn’t want to file this claim but this is unacceptable at this point.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jesse T

      1 star

      03/16/2024

      I believe my father, who is his disabled veteran (89 years old) that has dementia and lives on Social Security was hustled into Ziebart’s most expensive paint and dent package at the price of $10,500. He went there to only get an undercoating on his *** ******** that is already five years old that he bought used and is probably only worth about $15,000. My dad is not mentally sound which caused him to believe they were only charging him 400. He called in the same day to see if they could stop the process, but they told him they were already six hours into the job, and there was nothing that they could do. After multiple phone calls, they did end up taking around $3000 off but still left him with a $6800 bill. Leave a man that can barely walk uses a cane and is not mentally there should be asked about a $10,000 package, if you talk to him for more than five minutes, you can easily realize he’s not all there. This place seems to pray on the elderly to get them to pay whatever costs for warranties they’ll never use. In this economy, who offers $10,000 packages on used vehicles that aren’t worth more than 15 grand.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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