BBB Business Review

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BBB Accredited Business since

Whalen Automotive, LLC

Phone: (518) 272-8601 Fax: (518) 272-8611 1003 9th Ave, Watervliet, NY 12189 http://www.whalenautomotive.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers General Auto and Truck Repair, Mechanical, Electric & Diagnostics, Tires, NYS Inspections, Air Conditioning Repair, Alignments, & Transmission Work.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Whalen Automotive, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Whalen Automotive, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Whalen Automotive, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 14, 2002 Business started: 01/01/1990 in NY Business started locally: 01/01/1990 Business incorporated 09/06/2000 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
http://www.nydmv.state.ny.us/facLookup/default.html

Type of Entity

Limited Liability Company (LLC)

Contact Information
Principal: Mr. John Whalen, Owner
Business Category

AUTO REPAIR & SERVICE AUTO REPAIR & SERVICE - DIESEL AUTO REPAIRING - FOREIGN BRAKE SERVICE TIRE RETREAD & REPAIR TRANSMISSIONS - AUTOMOBILE TRUCK REPAIR & SERVICE WHEEL ALIGNMENT, FR & AXLE SERVICE - AUTO AUTO AIR CONDITIONING EQUIPMENT TIRE DEALERS AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS

Industry Tips
Auto mechanics and shops -- selecting Auto Repairs Guarantees and Warranties
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.