BBB Business Review

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This business is not BBB accredited.

Lane's Automotive

Phone: (607) 272-0852 Fax: (607) 272-2514 1850 Danby Road , Ithaca, NY 14850 View Additional Email Addresses http://www.lanesautomotive.net


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Description

This company offers Full Service Auto Repairs and NYS Inspection.

Includes Motor Cycle Tires, Electrical, and Inspection.
Also sells Carports, and Snow Plows.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lane's Automotive include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lane's Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 22, 2007 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 01/01/2002 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS DMV - Division of Vehicle Safety
PO Box 2700-ESP, Albany NY 12220
Phone Number: (518) 474-8943

Type of Entity

Corporation

Business Management
Ms. Charlotte Barnhart , Secretary/Treasurer
Contact Information
Principal: Mr. Timothy Barnhart , President
Business Category

AUTO REPAIR & SERVICE AUTO REPAIRING - FOREIGN BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS TRANSMISSIONS - AUTOMOBILE WHEEL ALIGNMENT, FR & AXLE SERVICE - AUTO AUTO SERVICES SNOW REMOVAL EQUIPMENT AUTO SERVICES - OIL & LUBE AUTO REPAIR - SUSPENSION AUTO REPAIR - TUNE-UP AUTO REPAIR - STEERING & SUSPENSION TIRE DEALERS AUTO AIR CONDITIONING ALTERNATORS & GENERATORS - AUTO REPAIR AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS

Products & Services

Lane's Automotive offers the following product(s): The company offers foreign and domestic auto repair needs.

Alternate Business Names
LANE'S S & S, INC.
Industry Tips
Auto mechanics and shops -- selecting Auto Repairs Automotive Air Conditioning Guarantees and Warranties
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.