BBB Business Review

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Description

This Company is a Full Service Automotive Dealership; Sales, Leases, also Auto body/Collision and Mechanical & Electrical Service and Repair.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Fuccillo Automotive Group Inc. include:

  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Fuccillo Automotive Group Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 65 complaint(s) filed against business


Customer Complaints Summary Read complaint details

65 complaints closed with BBB in last 3 years | 28 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 28
Billing/Collection Issues 2
Delivery Issues 2
Guarantee/Warranty Issues 4
Problems with Product/Service 29
Total Closed Complaints 65

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fuccillo Automotive Group Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: March 17, 2000 Business started: 06/01/1997 Business started locally: 06/01/1997 Business incorporated: 06/02/1997 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
http://www.nydmv.state.ny.us/facLookup/default.html

NYS DMV - Albany (518)
224 South Pearl St, Albany NY 12228
http://www.nydmv.state.ny.us/
Phone Number: (800) 225-5368

Type of Entity

Corporation

Business Management
Ms. Christina C. Bachar, Corporate Controller Mr. William B Fuccillo, President Ms. Michelle Kuwik, Office Mgr. Ms. Cathy Rivers, Executive Secretary Ms. Shawn Rowlands, Corporate Controller
Contact Information
Principal: Mr. Scott Fox, Corporate GM
Customer Contact: Ms. Cathy Rivers, Executive Secretary
Business Category

AUTO DEALERS - NEW CARS TRUCK DEALERS AUTO COLLISION/ BODY REPAIR & PAINTING AUTO REPAIR & SERVICE

Alternate Business Names
Fuccillo Auto Mall Fuccillo Auto Plex Fuccillo Auto World, Inc. Fuccillo Buick Pontiac GMC, Inc. Fuccillo Chevrolet of East Greenbush Fuccillo Chevrolet of Nelliston, Inc Fuccillo Chevrolet Pontiac Buick, Inc. Fuccillo Chevrolet, Inc. Fuccillo Chrysler Jeep Dodge Fuccillo Chrysler Jeep Dodge of Amsterdam, Inc Fuccillo Chrysler of Nelliston, Inc Fuccillo Dodge Chrysler Jeep, Inc. Fuccillo Enterprises of East Greenbush, Inc. Fuccillo Enterprises of Greece, Inc. Fuccillo Enterprises, Inc. Fuccillo Ford of East Greenbush, Inc. Fuccillo Ford of Nelliston, Inc. Fuccillo Ford of Seneca Falls, Inc. Fuccillo Ford, Inc. Fuccillo Hyundai Fuccillo Hyundai of Greece, Inc. Fuccillo Hyundai of Syracuse, Inc Fuccillo Imports Fuccillo Kia Fuccillo Lincoln Mercury, Inc Fuccillo Mitsubishi Fuccillo Scion Fuccillo Toyota Fuccillo Ventures Fucillo Hyundai of Greece
Industry Tips
Auto Line Auto mechanics and shops -- selecting Auto Repairs Buying a New Car Car Deposits Collision Repair Leasing An Automobile Lemon Law - New Car
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

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BBB Complaint Process

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