BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Fuccillo Automotive Group Inc.

Additional Locations

Phone: (315) 232-3222 Fax: (315) 232-4050 View Additional Phone Numbers 10524 Us Route 11, Adams, NY 13605 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This Company is a Full Service Automotive Dealership; Sales, Leases, also Auto body/Collision and Mechanical & Electrical Service and Repair.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Fuccillo Automotive Group Inc. include:

  • Failure to respond to 3 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Fuccillo Automotive Group Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

73 complaints closed with BBB in last 3 years | 22 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 29
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 39
Total Closed Complaints 73

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Fuccillo Automotive Group Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: March 17, 2000 Business started: 06/01/1997 Business started locally: 06/01/1997 Business incorporated 06/02/1997 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228

NYS DMV - Albany (518)
224 South Pearl St, Albany NY 12228
Phone Number: (800) 225-5368

Type of Entity


Business Management
Ms. Christina C. Bachar, Corporate Controller Mr. William B Fuccillo, President Ms. Michelle Kuwik, Office Mgr. Ms. Cathy Rivers, Executive Secretary Ms. Shawn Rowlands, Corporate Controller
Contact Information
Principal: Mr. Scott Fox, Corporate GM
Customer Contact: Ms. Cathy Rivers, Executive Secretary
Business Category


Alternate Business Names
Fuccillo Auto Mall Fuccillo Auto Plex Fuccillo Auto World, Inc. Fuccillo Buick Pontiac GMC, Inc. Fuccillo Chevrolet of East Greenbush Fuccillo Chevrolet of Nelliston, Inc Fuccillo Chevrolet Pontiac Buick, Inc. Fuccillo Chevrolet, Inc. Fuccillo Chrysler Jeep Dodge Fuccillo Chrysler Jeep Dodge of Amsterdam, Inc Fuccillo Chrysler of Nelliston, Inc Fuccillo Dodge Chrysler Jeep, Inc. Fuccillo Enterprises of East Greenbush, Inc. Fuccillo Enterprises of Greece, Inc. Fuccillo Enterprises, Inc. Fuccillo Ford of East Greenbush, Inc. Fuccillo Ford of Nelliston, Inc. Fuccillo Ford of Seneca Falls, Inc. Fuccillo Ford, Inc. Fuccillo Hyundai Fuccillo Hyundai of Greece, Inc. Fuccillo Hyundai of Syracuse, Inc Fuccillo Imports Fuccillo Kia Fuccillo Mitsubishi Fuccillo Scion Fuccillo Toyota Fuccillo Ventures Fucillo Hyundai of Greece
Industry Tips
Auto Line Auto mechanics and shops -- selecting Auto Repairs Buying a New Car Car Deposits Collision Repair Leasing An Automobile Lemon Law - New Car

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.