BBB Business Review

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BBB Accredited Business since

Davidson Automotive Group

Additional Locations

Phone: (315) 782-8300 Fax: (315) 785-8763 View Additional Phone Numbers 18579 US Route 11, Watertown, NY 13601

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers new, used auto/truck sales and service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Davidson Automotive Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Davidson Automotive Group include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 12 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Davidson Automotive Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 18, 2000 Business started: 06/01/1962 in NY Business started locally: 06/01/1962 Business incorporated 11/01/1983 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228

Type of Entity


Business Management
Mr. Dwight Davidson, President / GM Mr. Jon Davidson, CFO Ms. Amy Gualtiery, Corporate Affairs
Contact Information
Principal: Mr. Dwight Davidson, President / GM
Customer Contact: Ms. Amy Gualtiery, Corporate Affairs
Business Category


Alternate Business Names
Davidson Buick Davidson Cadillac Davidson Chevrolet Davidson Chevrolet Cadillac Buick GMC Davidson Chevrolet of Rome Inc Davidson Chevy Cadillac Buick GMC of Rome Davidson Ford Davidson GMC Davidson Nissan Davidson PreOwned Auto Center
Industry Tips
Auto Line Buying a New Car Buying a Used Car Car Deposits Leasing An Automobile Lemon Law - New Car Lemon Law - Used Cars

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.