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BBB Accredited Business since

Shanley Collision, Inc.

Phone: (716) 652-7083 View Additional Phone Numbers 420 Olean Road, East Aurora, NY 14052 http://www.shanleycollision.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business offers the following services:

Used car sales
Collision repair
Mechanical Repairs
Engine Diagnostics
Tune-ups
Electrical Repairs
Auto heating & air conditioning repair
Engine & Transmission Replacements
Brakes
Exhausts
Struts & shocks
Oil Changes
Transmission Services
NYS Inspections (by appointment)


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shanley Collision, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shanley Collision, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shanley Collision, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 24, 1992 Business started: 01/01/1979 in NY Business started locally: 01/01/1979 Business incorporated 11/15/2001 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
http://www.nydmv.state.ny.us/facLookup/default.html

Type of Entity

Corporation

Contact Information
Principal: Mr. Brian Shanley, Owner
Business Category

AUTO COLLISION/ BODY REPAIR & PAINTING AUTO DIAGNOSTIC SERVICE AUTO ELECTRIC SERVICE AUTO INSPECTION STATIONS BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS TRANSMISSIONS - AUTOMOBILE WHEEL ALIGNMENT, FR & AXLE SERVICE - AUTO AUTO REPAIR - WINDSHIELD, GLASS SHOPS AUTO SERVICES - OIL & LUBE AUTO REPAIR - SUSPENSION AUTO REPAIR - TUNE-UP AUTO REPAIR - SHOCKS AUTO DEALERS - USED CARS TIRE DEALERS AUTO AIR CONDITIONING

Industry Tips
Automotive Air Conditioning Buying a Used Car Car Deposits Collision Repair Lemon Law - Used Cars
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.