Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Earl B. Feiden Inc. Appliance has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Earl B. Feiden Inc. Appliance

      785 New Loudon Rd Latham, NY 12110-3904

      BBB Accredited Business
    • Earl B. Feiden Inc. Appliance

      661 Broadway Kingston, NY 12401-3445

    • Earl B. Feiden Inc. Appliance

      1771 Route 9 Halfmoon, NY 12065-2413

      BBB Accredited Business

    Business ProfileforEarl B. Feiden Inc. Appliance

    Appliances
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2010

    Years in Business: 98

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business is an appliance store.

    Business Details

    This is a multi-location business.

    Find a Location

    Earl B. Feiden Inc. Appliance has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Earl B. Feiden Inc. Appliance

        785 New Loudon Rd Latham, NY 12110-3904

        BBB Accredited Business
      • Earl B. Feiden Inc. Appliance

        661 Broadway Kingston, NY 12401-3445

      • Earl B. Feiden Inc. Appliance

        1771 Route 9 Halfmoon, NY 12065-2413

        BBB Accredited Business
      Location of This Business
      785 New Loudon Rd, Latham, NY 12110-3904
      BBB File Opened:
      7/28/1993
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Started Locally:
      1/1/1926
      Business Incorporated:
      7/10/1970
      Accredited Since:
      5/17/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Earl B. Feiden
      Business Management
      • Ms. Mary P. Feiden, Owner
      • Mr. Earl B. Feiden, Owner
      Contact Information

      Principal

      • Ms. Mary P. Feiden, Owner
      • Mr. Earl B. Feiden, Owner

      Customer Contact

      • Ms. Mary P. Feiden, Owner
      Additional Contact Information

      Fax Numbers

      • (518) 785-8629
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Protest of Earl B Fieden. The company Earl Fieden, of Latham, NY came out to service a expensive ********* range we bought from them. Repair person pretty sure knew problem, (we sent pictures ahead of time), and said ********* discontinued part but came out anyway. Said they could only use ********* parts and couldn’t help us, even though we bought range from them. After hearing this my wife spent about 15 minutes looking at ********* website and found they discontinued the part number but had a replacement number that would fix problem. We called ********* to confirm this and bought part. Spoke with repair manager at Fieden as it didn’t make sense both 1) repair person coming out and 2) not being able to get part. Once we found part offered for them to delete this charge and come repair. The repair Manager said they would come out but would not delete the original service charge. We had another authorized ********* repair person (found on ********* website) come out and fix range. Fieden charged us for nothing.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul L

      5 stars

      01/17/2024

      Everything went terrific with our new refrig purchase btn the holidays. Thank you Mike (sales) and also to Roger & Bobby (delivery.) I would deal with Feiden again with NO hesitation. ***** *.

      Earl B. Feiden Inc. Appliance Response

      01/18/2024

      Thank you so much ****!

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.